L2 Network Engineer

  • Qualifications:  B. Tech/B.E. Computers/IT, Graduation/PG in Computers/IT
  • Certifications:    CCNA, CCNP, ITILv3
  • Exp –  4-8 Years
  • Skills:
  • Hands-on experience on Network Technologies – Routing, Switching, VPN, Firewall, Load Balancers, Wireless Network
  • Hands-on experience on Cisco Routing-Switching, Aruba, Riverbed, Palo alto.
  • Knowledge of VPN, MPLS, ILL, L2/L3 Circuits.
  • Sound Understanding of TCP/IP Suite, BGP, VPN, VLAN, Trucking, Etherchannels ,Dot1x,Wireless.
  • Working knowledge on ITSM tools like Service Now.
  • Working Knowledge on General applications like MS Word, Excel, Power Point, Visio Etc.
  • Good Communication & Interpersonal skills
  • Roles and Responsibility
  • Troubleshoot Network Incidents.
  • Handle Service Requests/Change Request.
  • Help L1 Team & Handle escalated cases from L1 Team.
  • Configure, tests, and maintains LAN/WAN equipment and related services.
  • Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Work on wireless related issues and identify area of improvement;
  • Coordinate with ISP’s in case of connectivity issues.
  • Follow escalation matrix & Send communications to stakeholders.
  • Prepare Documentations, Network Diagram, Inventory Updation.
  • Report Generation for CPU Usage, Memory Usage, Bandwidth Usage of Network device.
  • Prepare MIS data for assigned, resolved, pending, transferred tickets.
  • Prepare PIR/RCA Documents and submit for review.
  • Coordinate with other teams for various support/issues.
  • Work on assigned task and update stakeholders.
  • Maintain IP Schema, Diagrams, Inventory, CMDB.
Job Type: FTE regular Salaried
Job Location: Vadodara
Designation: L2 Network Engineer
Positions: 1
Required joining date: As soon as possible
Compensation: Best in the Industry
Work Experience: 4+ years.

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