• Qualifications: B. Tech/B.E. Computers/IT, Graduation/PG in Computers/IT
• Certifications: MCSE, VCA/VCP, ITIL
• Exp- 13 -18 Years
• Job Location- Vadodara/Ahmedabad

Skills:

• Windows Expert preferably on Windows Server, VMware, Citrix Xen, Nutanix platform.
• Knowledge of monitoring & Management tools like logic Monitor, vCentre, SolarWinds etc.
• Advance windows OS installation, configuration and troubleshooting
• Good knowledge of OS performance fine-tuning
• Knowledge of SCCM, Patch Management.
• Sound knowledge on services like DNS, DHCP and active directory
• Awareness of storage and multipathing
• Advance Microsoft cluster configuration and troubleshooting
• Virtualization configuration, troubleshooting of day to day issues and performance fine-tuning.
• Knowledge of VDI environment.
• Knowledge of Citrix Xen Center.
• worked on native backup tools and commercial backup software
• Advance IIS administration/trouble shooting and fine-tuning of service
• Worked on hardware from different vendors
• Hardware raid configuration and troubleshooting
• Cross platform awareness
• Good Knowledge of MSSQL and troubleshooting between OS and database
• NOC & Datacenter experience.
• Working Knowledge of ITSM tools like Service Now (Preferred).

Roles & Responsibilities:

• Carry out the complex level of troubleshooting on Windows Server OS.
• Participate in Change Management meetings, Review Technical designs.
• Sync up with Management, Prepare performance reports.
• Train/Monitor L1/L2 teams, Handle Major Incidents.
• Technically update the tickets in ticketing system for all the issues handled / worked upon
• Work on Change requests and take them towards closure as per defined timelines
• Participate in architecture designing, Executions.
• Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.
• performance analysis of data using monitoring Tool
• Identify performance improvement areas and plan for execution.
• Carry out OS, application and firmware upgrades as and when required
• Implementation of solutions as per Scope defined
• Identify performance bottle neck and mitigate them
• Work towards automation of day to day tasks.
• Follow the approval process for patch management, OS and firmware upgrade
• Troubleshoot VDI issues.
• Work on problem tickets ,Identify root cause, Review RCA documents.
• Manage and troubleshoot Virtualization Platforms.
• Update of tickets in the ticketing tool.
• Should have knowledge and understanding of user problems and works towards their resolution in timely and efficient manner for improving customer experience.
• Should work towards enhancement of his skill set on a continual basis.
• Coordinate with Onsite team for updates/KT/Documentations/Tasks.

Job Type: FTE Full-time regular Salaried

Job Location: Ahmedabad, Vadodara

Designation: L3 Windows Engineer

Positions: 1

Required joining date: As soon as possible

Compensation: Best in the Industry

Work Experience: 13