Location: Bangalore

Job Type: Full Time / Onsite (From Office)

Department: IT Infrastructure

Shift: Rotational Shift (Including Night Shifts)

Experience: 8+ years

Job Summary:

We are looking for a results-driven IT Infrastructure Project Manager to lead, coordinate, and deliver IT Infrastructure projects, enhancements, and implementations. This role will collaborate closely with cross-functional technical teams (including Windows, Linux, Network, Security) and business managers — to ensure seamless execution of projects and ongoing operational excellence.

The ideal candidate must have hands-on experience in planning, scheduling, and managing infrastructure tasks such as server patching, upgrades, and system migrations, along with strong analytical and process improvement skills.

Key Responsibilities:

• Plan and execute IT Infrastructure projects including system upgrades, server patching, migrations, and automation initiatives.
• Collaborate with business teams and technical teams — Windows, Linux, Network, NOC, Automation, and JAMF — to ensure timely and successful project delivery.
• Create dashboards and operational reports to track progress, resource utilization, and key performance indicators (KPIs).
• Streamline IT Infra processes and drive continuous improvement initiatives aligned with industry best practices and ITIL standards.
• Coordinate and monitor day-to-day operations and service improvement plans.
• Identify risks, dependencies, and improvement areas within IT Infrastructure operations.
• Drive process improvement plans.
• Maintain project documentation, status updates, and performance metrics for leadership review.
• Ensure compliance with organizational policies and IT governance frameworks.

Must Have Skills:

• Proven experience in planning, scheduling and execution of IT Infrastructure projects. Efficient in coordinating between various stakeholders, understanding the business needs and able to add value.
• Strong understanding of Windows Server, Linux Systems, Network Operations, and Endpoint Management (JAMF or Intune).
• Hands-on experience with server patching, version upgrades, and system migrations tasks.
• Proficiency in creating dashboards and performance reports using tools such as Power BI, Excel, or ITSM platforms.
• Working knowledge of ITIL processes (Incident, Problem, Change Management).
• Strong project planning, coordination, and documentation skills.
• Excellent communication, stakeholder management, and leadership abilities.

Good To Have Skills:

• Exposure to automation tools or scripting languages (PowerShell, Python, Ansible).
• Experience with cloud infrastructure environments (AWS, Azure, GCP).
• Understanding of cybersecurity and compliance within IT Infrastructure.
• Familiarity with monitoring and alerting tools used by NOC teams.
• Vendor coordination and SLA management experience.

Certifications (Preferred but not Mandatory):

• PMP®, PRINCE2, ITIL Foundation, or Agile Scrum Master